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  • 1.  Trunk (BYOC) metrics

    Posted 11-22-2024 09:13
    No replies, thread closed.

    Hi all,

    Is there a way to have in a dashboard the Metrics of the trunks displayed, e.g. you can look in telephony > External trunk and see the In/outbound calls QoS mismatches and status listed like this:

    I would like the figures in the red area in a dashboard so I can monitor multiple trunks at the same time.

    As of yet I haven't found a way to make this visible in a dashbord.


    #Reporting/Analytics
    #Telephony

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    Ruud Reinold
    BNP Paribas Personal Finance UK
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  • 2.  RE: Trunk (BYOC) metrics
    Best Answer

    Posted 11-22-2024 15:34
    No replies, thread closed.

    Hello Rudy,

    At this time, we do not have that functionality in the platform. I did see that there is an Idea that is marked as Future Consideration in the Product Ideas Lab. I would recommend you vote on that and leave a comment letting our PM team know that you would like to see this feature in the future.  

    You could also take a look at the APIs that we have to offer to see if you can build the dashboard using that method.



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    Jason Kleitz
    Online Community Manager/Moderator
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