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  • 1.  Trunk setting to disabled

    Posted 13 days ago

    Hi all,

    I have a test external trunk to a SBC I don't always use so disabled it when not is use, i've disabled the below but for some reason Virsae monitoring systems still alerting as the general trunk page just shows OUT-OF-SERVICE:

    set TRUNK STATE = OUT-OF-SERVICE

    set SITE > OUTGOING ROUTE > SBC TRUNK = DISABLED

    If I run the API GET /api/v2/telephony/providers/edges/trunks to check, still shows:

    "inService": false,

    "enabled": true,

    I can only change the SITE > OUTGOING ROUTE > TRUNK status - GET /api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes/{outboundRouteId}

    "enabled": false,

    ??? How can I basically just disable the trunk group ???


    #Telephony

    ------------------------------
    Glyn Hayes
    Engineer
    ------------------------------


  • 2.  RE: Trunk setting to disabled
    Best Answer

    Posted 13 days ago

    Hello Glyn,

    If you expand the API Responses section for that call in the API Explorer, you can see the following explanations for those fields: 

    inService:
    (boolean) True if this trunk is in-service. This comes from the trunk_enabled property of the referenced trunk base.
    enabled:
    (boolean) True if the Edge used by this trunk is in-service.
    While the trunk is out of service ("inService": false,) it is out of service and calls will not use that trunk.


    ------------------------------
    Jason Kleitz
    Online Community Manager/Moderator
    ------------------------------

    Original Message


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