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  • 1.  Unable to create an External Trunk

    Posted 03-26-2019 13:10
    No replies, thread closed.
    I am getting an Error while creating an External Trunk. Error message is "There are no custom trunk types available for this Org". Checked Organization settings but there is nothing related to Trunk Types.
    #Telephony

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    Bhanu
    Voxai
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  • 2.  RE: Unable to create an External Trunk

    Posted 03-27-2019 07:26
    No replies, thread closed.
    You may have to contact Genesys Customer Care and ask them to enable the Bring-Your-Own-Carrier (BYOC) functionality for the org.

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    Jim Crespino
    Director, Developer Enablement
    Genesys
    https://developer.genesys.com
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