Genesys Cloud - Main

 View Only

Sign Up

Unable to Edit DID Number Locations

  Thread closed by the administrator, not accepting new replies.
  • 1.  Unable to Edit DID Number Locations

    Posted 09-11-2019 14:41
    No replies, thread closed.

    Hi All,

    Is anyone else unable to edit the location their DID numbers are assigned to within PureCloud?  Going to Admin -> PureCloud Voice -> Number Management -> Edit Location only allows us to select the DID number's current location.  I was curious if anyone else is experiencing this, and if there are any workarounds for updating locations for DID numbers.

    Thanks,

    Zach


    #Telephony

    ------------------------------
    Zach Munsey
    Hopelink
    ------------------------------