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  • 1.  Unable to Set Password Policy for '0' Special Characters

    Posted 05-08-2024 05:12
    No replies, thread closed.

    Customer having issue setting a password policy with requirement for zero special characters. We've confirmed this on other Orgs.

    Has anyone seen this before? why would it be the case?


    #Security

    ------------------------------
    Thanks and regards,
    Malcolm Green
    Nexon Asia Pacific Pty. Ltd.
    malcolm.green@nexon.com.au
    ------------------------------


  • 2.  RE: Unable to Set Password Policy for '0' Special Characters
    Best Answer

    Posted 05-08-2024 09:50
    Edited by Cameron Tomlin 07-11-2024 13:41
    No replies, thread closed.

    Hi @Malcolm Green,

    I believe your question might be answered by release notes from last december:

    Password policy minimum requirements

    Genesys updated the Genesys Cloud minimum password policy. The new password requirements include a minimum length of eight characters and at least one number, one special character, one uppercase letter, and one lowercase letter...

    Minimum requirements also here: Change your password - Genesys Cloud Resource Center (mypurecloud.com)

    Cheers,


    ------------------------------
    Georgy Rudnev
    Genesys - Employees
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