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  • 1.  Unable to subscribe to topics from devtools

    Posted 08-05-2024 03:16
    No replies, thread closed.

    Why am I suddenly getting this error when trying to test subscribing to conversation topics?



    Same error when attempting via in-frame widget:



    Anyone else having this issue? I've cleared cache, tried incognito and 2 browsers to no avail.


    #API/Integrations
    #Unsure/Other

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    Niel Vicente
    DAMAC Properties Co. LLC
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  • 2.  RE: Unable to subscribe to topics from devtools
    Best Answer

    Posted 08-05-2024 10:06
    No replies, thread closed.

    Did your websocket expire/close unexpectedly? I have seen this error when the websocket is killed unexpectedly. 



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    Cameron Tomlin
    Online Community Manager/Moderator
    Genesys - Employees
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