Genesys Cloud - Main

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

Unable to view and add routes under newly added Graph API Domain due to missing permissions email:settings:view

  • 1.  Unable to view and add routes under newly added Graph API Domain due to missing permissions email:settings:view

    Posted 25 days ago

    All,

    I've successfully installed a Microsoft Graph API Integration in my Org. When I add my Domain as a Graph API Domain using this integration, the domain was created successfully, but I got an error message that stated - "Unable to display the domain due to missing permission email:settings:view". I am a Super Admin with custom Super Admin Roles that has visibility to literally everything in the Org. When I try to locate the permission email:settings:view, I can't find it in the Permissions list available for assignment in any Role. When I try to find the permission by trying the search terms "Email > " within a Role, I can't find one. Without this, I am unable to edit the domain settings or add routes under it.
    What am I missing?

    Soumik Biswas


    #API/Integrations
    #DigitalChannels

    ------------------------------
    Soumik Biswas
    N/A
    ------------------------------


  • 2.  RE: Unable to view and add routes under newly added Graph API Domain due to missing permissions email:settings:view
    Best Answer

    Posted 24 days ago

    Good Day Soumik

    Not sure if you managed to resolve the issue.  I think you might need to add these permissions to one of the roles

    Regards



    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------

    Original Message


Related Content