Genesys Cloud - Developer Community!

I wanted to share some progress I've had with building out my Claude Code Architect Plugin to understand flows.

As I wrote on my LinkedIn post, I've been having a lot of success in:

1. Retrieving the JSON config of a flow
2. Converting it to an intermediary representation, which also removes unnecessary details that would fill the context quicker
   1. Delivering portions of the flow if it is too big.
3. Adding tooling to allow Claude Code to access details of specific nodes when required

This has enabled my plugin to understand flows, create diagrams of them and make suggestions of improvements. I would love to build an evaluation suite around this though, to ensure complex flows are interpreted correctly.

One question I'd love to understand better is how people would want to share flows with stakeholders? i.e. in what format and to what granularity. Knowing this would help me guide Claude Code in how best to visualise flows.

#Architect
#Integrations
#PlatformAPI
#PlatformSDK

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Lucas Woodward
Winner of Orchestrator of the Year, Developer (2025)

LinkedIn - https://www.linkedin.com/in/lucas-woodward-the-dev
Newsletter - https://makingchatbots.com
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This is an example if it creating a diagram from a flow (shared below and in LinkedIn post). It created a single HTML page that renders a mermaid diagram of a flow:

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Lucas Woodward
Winner of Orchestrator of the Year, Developer (2025)

LinkedIn - https://www.linkedin.com/in/lucas-woodward-the-dev
Newsletter - https://makingchatbots.com
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