Genesys Cloud - Main

Hi,

for our eval environment we are paying CX3 prices for each account ($155 per agent per month).

Q1 - is there some "developer environment" we can purchase which we can use as a playground without being charged $155 per agent per month? I am told that Genesys is discontinuing their "eval" program and I am not sure what to do. 

Q2 - Can we get away with CX1 if we only use the basic voice , VaaS for dial in and dial out, and I use Genesys Cloud API for my development.  I really do not need the bots, transcription, WFM and so on. 

How is everyone else going about their development environment?

Hi Amit,

You could setup and use another organisation with a low concurrent license count as a playground, that way you are not paying per named user.

The roles that are in use should also show the license it needs, this way you can check whether any permissions you use need a higher license or not.