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  • 1.  Update Participant Data for Conversation : unknown error

    Posted 06-06-2024 14:57
    No replies, thread closed.

    Hello,

    A few of our agents are seeing this notification in the web browser. I can't replicate it on my end. What could be causing this error?

    Thank you!


    #Omni-ChannelDesktop/UserInterface
    #Unsure/Other

    ------------------------------
    Dianne
    ------------------------------


  • 2.  RE: Update Participant Data for Conversation : unknown error
    Best Answer

    Posted 06-06-2024 15:48
    No replies, thread closed.

    Hi Dianne

    I suspect this is a data action being called via their agent script.  Have you recently made changes to their scripts to include either a custom action that calls data action, or some event in the script that calls a data action?  



    ------------------------------
    Vaun McCarthy
    ------------------------------



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