Workforce Engagement Management

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  • 1.  Updated Genesys Beyond Courses Are Now Live in Development and Feedback!

    Posted 22 days ago
    Edited by Tracy Vickers 18 days ago

    We have refreshed our Genesys Beyond modules to bring you clearer guidance, updated best practice, and an experience that reflects the new product navigation in Genesys Cloud.

    Whether you are new to the platform or brushing up your skills, this is a great time to revisit the courses and explore what has changed. The updates are designed to help you find what you need more easily and build confidence with the latest workflows.

    Take a look at the updated modules and let us know what you think!

    Happy learning!


    #CoachingandLearning

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    Paul Turner
    Senior Product Manager
    Genesys - Employees
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  • 2.  RE: Updated Genesys Beyond Courses Are Now Live in Development and Feedback!

    Posted 14 days ago

    Hi - These courses do customers get the free ones as standard but have to pay extra for the non-free ones if you get what i mean with a subscription?



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    Neil Draycott
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