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Updating Documentation in Resource Center to properly reflect permission prerequisites.

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  • 1.  Updating Documentation in Resource Center to properly reflect permission prerequisites.

    Posted 11-01-2024 11:24
    No replies, thread closed.

    Groups overview - Genesys Cloud Resource Center

    In the Genesys Case 0003581754, we reported issues with being able to view Groups under Directory when in the Genesys Admin tab. 

    According to the Resource Center documentation, prerequisite permissions does not include General > Admin or General > Group Administration, which is ultimately required to view Groups under Directory. 

    Can we please update the Resource Center documentation to reflect this? 


    #Unsure/Other

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    Michael Perkins
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  • 2.  RE: Updating Documentation in Resource Center to properly reflect permission prerequisites.
    Best Answer

    Posted 11-01-2024 12:07
    No replies, thread closed.

    Hello Michael and welcome to the community! 

    I can certainly put in the request for you and I have.

    For future reference you can use the thumbs up/down at the bottom of the page to submit feedback on these articles. 

    Cheers, 



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    Cam
    Online Community Manager/Moderator
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