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  • 1.  User agent data

    Posted 10 hours ago

    Hello everyone,

    Is there a way to capture user agent information that originated in the web messaging. Client is sending participant attributes (Database.set command) and sometimes the data is not passed to Genesys, and they want to track those that are not populating from their page and see what is the issue.

    Thank you!


    #WebMessaging

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    Marija Kovrlija
    NA
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