The new User Home for Agents eLearning course is now available in Genesys Education!
Designed for Agents using Genesys Cloud, this course introduces User Home and shows you how to navigate your workspace and where to find the familiar agent activity information you use every day. You will also explore how widgets help you customize your workspace and access important personal activity insights more efficiently.
Have questions? Reach out to us at education@genesys.com or visit Genesys Orchestrators for more training resources.
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Melissa Talamonti-Clark
Product Manager, Genesys Education
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