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  • 1.  User Password Expiration

    Posted 09-06-2024 17:07
    No replies, thread closed.

    We implemented a 90-day password expiration a couple of months ago.

    I've noticed a few users who started shortly before it was implemented hit their 90-day mark and the passwords expired.

    My concern is there was no warning that they were expiring.

    Does Genesys send out an email notification or provide a pop up advising the password is close to expiring?


    #Unsure/Other

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    Daniel Cross
    Bright Horizons Family Solutions LLC
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  • 2.  RE: User Password Expiration
    Best Answer

    Posted 09-09-2024 03:37
    No replies, thread closed.

    Hi Daniel,

    Its not there at the moment but I recommend voting on this feature request:

    Prompt users to reset password prior to / | Genesys Cloud Ideas Portal (aha.io)



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    Niel Vicente
    DAMAC Properties Co. LLC
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    Original Message


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