enricopreite | 2023-03-11 15:19:44 UTC | #1
We verified that when an agent logout or disconnect the OFFLINE status is available after 30 seconds... it happens via notification topics and via API (get user presence). Is it the expectation?
Eos_Rios | 2023-03-11 17:04:07 UTC | #2
https://developer.genesys.cloud/forum/t/how-can-i-get-the-offline-presence-notification-immediately/18583/
enricopreite | 2023-03-11 21:01:47 UTC | #3
thank you, i will write there
John_Carnell | 2023-03-27 15:40:20 UTC | #4
This post was migrated from the old Developer Forum.
ref: 18847