Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Users not allow to edit Master Admin role despite it working for Admin role

    Posted 10-13-2025 16:36
    No replies, thread closed.

    Getting a old error where its not letting them edit their Master Admin role despite the other roles allowing it just fine. We can't replicate this in out demo org. Is there a specific permission for this they need? 


    #Unsure/Other

    -------------------------------------------


  • 2.  RE: Users not allow to edit Master Admin role despite it working for Admin role
    Best Answer

    Posted 10-13-2025 17:28
    No replies, thread closed.

    In the screenshot you show the Console log. The two errors at the bottom of that log screenshot should have more information regarding what caused the 400 response.

    The one which starts with POST should link to a Network log error that contains more information regarding the Response.

    The one at the bottom might have info on what permission is missing or another problem if you expand it.



    ------------------------------
    George Ganahl GCCX-AI, GCP, GCSME
    Technical Adoption Champion
    Genesys
    2024 Community Member of the Year
    ------------------------------



Related Content