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  • 1.  Using AI to search Platform API endpoints

    Posted 20 days ago
      |   view attached

    This was just for fun, but this evening I created an AI tool to help me search the Platform API - a task I do frequently.

    Video here, or screenshot attached.

    The process under the hood is relatively simple: I've given AI the ability interpret the question, inspect the Platform API's schema and have stipulated rules for ensuring it always consults and reports on only what it sees - without the latter part it was hallucinating.

    So far it seems to be behaving itself, but if anyone has any tough questions it would be fun to put it to the test!


    #Integrations
    #PlatformAPI

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    Lucas Woodward
    Winner of Orchestrator of the Year, Developer (2025)

    LinkedIn - https://www.linkedin.com/in/lucas-woodward-the-dev
    Newsletter - https://makingchatbots.com
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  • 2.  RE: Using AI to search Platform API endpoints

    Posted 19 days ago

    That's really great.
    I commented on your LinkedIn post, if you put a license on it, I'll buy it lol



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    Kaio Oliveira
    Sr Systems Analyst
    GCP - GCQM - GCS - GCA - GCD - GCO - GPE & GPR - GCWM
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  • 3.  RE: Using AI to search Platform API endpoints

    Posted 19 days ago
    Edited by Lucas Woodward 19 days ago

    Thank you. I'm working on making it a Skill in Claude Code, so anyone can do it themselves for free - and then use the outcome to write the code too.

    I'll post about it here and on my newsletter when its available.

    Thankfully under the hood the most complicated part is prepping the AI Agent with a way to inspect the 19MB schema of the Platform API. Since the outcomes to the questions are objective - you can either use the API suggested to solve the question or not - I would like to build evaluations around the Skill too, so ensure it can be improved in an empirical way.



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    Lucas Woodward
    Winner of Orchestrator of the Year, Developer (2025)

    LinkedIn - https://www.linkedin.com/in/lucas-woodward-the-dev
    Newsletter - https://makingchatbots.com
    ------------------------------