AlonsoM | 2017-10-26 16:39:06 UTC | #1
When using text to speech, does architect recognize punctuation to delay starting the next sentence.
i.e. I've found that if I write a sentence as; "Please wait for the next available agent. All calls are recorded for quality purposes"
When it plays back it sounds continuous without a (what I call) a human pregnant pause or as if the period was not there.
My work around is to create two TTS and put a blank audio in the sequence..
However, I'd like to know if putting three periods at the end of a sentence will delay the audio from continuing to the next sentence. That way I don't have to make huge audio sequences.
i.e. "Please wait for the next available agent... All calls are recorded for quality purposes."
I haven't tested this yet so therefore this is why I am asking, but more importantly if the answer is "yes" are there other characters that will trigger system audio to do other specific things? I checked in the resource center and there isn't much on TTS.
Thanks in advance.
MelissaBailey | 2017-10-26 18:36:43 UTC | #2
Hi AlonsoM,
I did some testing and I did hear a pause when I use a period. It's not a long pause but it's definitely there. If you want a longer pause, your solution of inserting blank audio is the best way I know of. I know the TTS engine recognizes periods and commas to add pauses in the audio; I'll look for any official documentation and let you know.
Using three periods doesn't sound any different than using one period.
AlonsoM | 2017-10-26 18:52:54 UTC | #3
Thank you for the response.
system | 2017-11-26 18:52:57 UTC | #4
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 2014