Tommy | 2019-09-30 05:13:53 UTC | #1
/v2/analytics/queues/observations/query oActiveUsers
■Request Body {"filter": {"type": "and", "predicates": [{"type": "dimension","dimension": "queueId","operator": "matches", "value": "0feeafaf-a839-43be-9b45-6dfc45a0f57b"}]}, "metrics": ["oActiveUsers"]}
When request is made with the above parameters, {} is returned in Response body.
■Response Header 200 OK
■Response Body {}
■Question I want to know how to get oActiveUsers. I confirmed that I can get oActiveUsers in August 2019.
tim.smith | 2019-09-30 15:04:27 UTC | #2
An empty response means that PureCloud doesn't have data that matched your filter.
tim.smith | 2019-09-30 15:43:54 UTC | #3
Also, see the discussion in this thread: https://developer.mypurecloud.com/forum/t/recent-changes-to-queue-observations/6124
Tommy | 2019-10-03 04:02:05 UTC | #4
Thank you for replay.
I have confirmed that the bug has been improved.
system | 2019-11-02 04:02:09 UTC | #5
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This post was migrated from the old Developer Forum.
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