dmiller | 2020-08-21 14:23:54 UTC | #1
Is there a way to view if a call had call pause using the conversations api (or any other api for that matter)? It looks like every conversation has a recordingState of "none" but doesn't list any segments that the call may have been paused.
Thanks,
Dan
anon28885283 | 2020-08-25 02:41:52 UTC | #2
After checking how the GCloud UI determines the pause locations, it seems that it use this endpoint from the RecordingsAPI: /api/v2/conversations/{conversationId}/recordings?formatId=MP3
You can use it to get MP3 waveform data plus the annotations which include the time when the pause done.
system | 2020-09-25 02:41:55 UTC | #3
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