ST.T | 2023-01-12 11:41:58 UTC | #1
I want use voice call APIs of Genesys Cloud Developer Forum. Where is the complete description of it
jacobshaw | 2023-01-12 14:41:54 UTC | #2
Hi @ST.T The API resources for calls are largely within the Conversations API. If you visit this link and filter the resources with the keyword "calls", you will see documentation on them. https://developer.genesys.cloud/routing/conversations/conversations-apis
Here is an overview on conversations from an API standpoint https://developer.genesys.cloud/routing/conversations/
ST.T | 2023-01-13 05:48:21 UTC | #3
https://docs.genesys.com/Documentation/HTCC/latest/API/VoiceAPI
What about this? Are these not voice call APIs?
Jerome.Saint-Marc | 2023-01-13 08:13:51 UTC | #4
Hello,
This document (the link you have referenced on HTCC) is related to a different platform - Genesys Engage. This Genesys Engage platform is different from the Genesys Cloud CX platform - different components/architecture/APIs.
Regards,
system | 2023-02-13 08:14:08 UTC | #5
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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