Hello Community Members,
Today we are happy to announce the availability of several new dialects and languages for voice transcription in Genesys Cloud. These include:
- France French (fr-FR)
- Canadian French (fr-CA)
- South African English (en-ZA)
- Indian English (en-IN)
- Brazilian Portuguese (pt-BR)
- Spain Spanish (es-ES)
- German (de-DE)
- Italian (it-IT)
Resources:
Lear more about Voice transcription and how to configure it here.
For more information, see our Resource Center article.
Genesys Cloud supported languages here.
#Announcements
#SpeechandTextAnalytics
#SpeechandTextAnalytics------------------------------
Rakesh Tailor
Director, Product Management - Workforce Engagement
Genesys Cloud
------------------------------