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  • 1.  Voice transcripts billing

    Posted 06-05-2025 19:12

    Andrii_Klubuk | 2022-11-30 15:54:28 UTC | #1

    Hello, I'm curious about a https://developer.genesys.cloud/analyticsdatamanagement/speechtextanalytics/transcript-url api and related costs. Whenever enabled transcripts for some queue/org-wide, the cost for the transcribe api will be applied to every conversation once? Or this API will trigger transcript on-demand, and I will need to pay multiple times for 1 conversation? Can I fetch this API without actual transcripts enabled for the organization/queue?


    Zino_Onokpise | 2022-12-01 22:46:11 UTC | #2

    Hi Andrii_Klubuk, for information on product features or configuration of a product, please check out the Genesys Cloud Community Forum


    system | 2023-01-01 22:46:33 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 17440