Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  Voicemail History

    Posted 11-23-2020 12:47
    No replies, thread closed.
    Greetings all,
    I have a user who had a voicemail forwarded to them, but we can't seem to find where it actually logs Who did the forwarding.  Is there a way to see who forwarded a voicemail?

    Also, is there a location that lists the phone numbers of all inbound calls?
    #Unsure/Other

    ------------------------------
    Joe Anderson
    Ministry Brands
    ------------------------------