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Web Messaging Custom Branding

  • 1.  Web Messaging Custom Branding

    Posted 06-05-2025 18:38

    edgars.dudins | 2024-04-23 08:19:43 UTC | #1

    Hello everyone,

    I wanted to ask is it possible to create a unique branding for your own solutions, except changing just the color and brand icon in the Admin UI, is there possibility to add our own styles, like changing border, fonts etc.


    Angelo_Cicchitto | 2024-04-23 10:49:37 UTC | #2

    Hi @edgars.dudins we have several Ideas posted to improve overall branding settings, probably biggest improvement would be around custom fonts > https://genesyscloud.ideas.aha.io/ideas/DIG-I-143


    edgars.dudins | 2024-04-23 11:03:51 UTC | #3

    But so, as far I understand it is not possible for me as Developer to change the style of posted Web Messenger on website, through CSS (Cascading Style Sheets) in the code for example?


    Angelo_Cicchitto | 2024-04-23 11:16:56 UTC | #4

    Correct, CSS changes are not permitted: all UI customization must happen via Admin UI.


    system | 2024-05-23 11:17:35 UTC | #5

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 25871