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  • 1.  Web Messaging self service

    Posted 08-07-2022 21:08
    No replies, thread closed.
    In web messaging we don't have option to start the interaction as soon as Genesys web messenger widget is opened? Is there any way to achieve this in web messenger? 

    #DigitalChannels
    #DigitalChannels

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    Thanks
    Ganesh
    Infosys Limited
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  • 2.  RE: Web Messaging self service

    Posted 08-08-2022 03:47
    No replies, thread closed.
    this feature is currently in Beta mode

    https://genesyscloud.ideas.aha.io/ideas/DIG-I-997


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    Muhammad Zubair Awan
    Spark NZ Trading
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