Genesys Cloud - Developer Community!

Hello Community,

Is there a way to show to a customer notifications that tell them about pending unread replies. This is for customers who have initiated a web messenger from the website.

I have seen an update on the messenger configuration for push notification, but it does not seem to work, and maybe its for mobile push notifications only.

Any help appreciated.

Regards

Hello!

It is also not working for me. I would appreciate any feedback or guidence for this topic. 

Thanks!