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Web messenger notification to customer about an unread message

  • 1.  Web messenger notification to customer about an unread message

    Posted 09-11-2025 10:01

    Hello Community,

    Is there a way to show to a customer notifications that tell them about pending unread replies. This is for customers who have initiated a web messenger from the website.

    I have seen an update on the messenger configuration for push notification, but it does not seem to work, and maybe its for mobile push notifications only.

    Any help appreciated.

    Regards


    #WebMessaging

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    Vineet Kakroo
    Senior Technical Consultant
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