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  • 1.  Web Messenger

    Posted 11-22-2024 16:49
    No replies, thread closed.

    Hello Everyone,

    I noticed in Web Messenger does not inform you when an agent connects, like it did in Web Chat. I'm trying to figure out how this can be added, but I'm not seeing any expressions or variables to do this. Any help out there would be great!


    #DigitalChannels

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    Matthew Aubin
    Product Manager
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  • 2.  RE: Web Messenger
    Best Answer

    Posted 11-25-2024 03:14
    No replies, thread closed.

    Hi @Matthew Aubin we have a couple of Ideas for future roadmap:



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    Angelo Cicchitto
    Genesys - Employees
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