inter.marcotulio | 2021-04-27 18:12:00 UTC | #1
Hello.
I am studying migrate our client chat application from WebChat to the new Beta Messaging.
Our chat Application is not Web based running in a browser. We call the WebChat APIs and connect the websockets in a backend Java application and we use the Genesys Java SDK to do it.
I did not found the Web messaging Guest API methods in the java SDK ( platform-client-v2 version 122.0.0).
Is there a Java SDK to iterate with the Web messaging Guest API?
https://developer.mypurecloud.com/api/digital/webmessaging/websocketapi.html#guest_api_specification
Angelo_Cicchitto | 2021-04-27 20:09:27 UTC | #2
Hi!
From your response, it sounds like you're using the entire Platform API Client SDK - Java v. 122 which would include access to all Public (Authenticated) APIs from Genesys Cloud. Similarly to Chat, this SDK would similarly expose also access to Messages Conversations. Having said so: the other Java SDK would be Guest Chat Client - Java version 6.1.7: this give guest access to Chat APIs (no user-authentication needed). For this one, we don't have an equivalent Guest Web Messaging Client - Java. This is something we'll assess moving forward.
Thanks!
This post was migrated from the old Developer Forum.
ref: 10757