Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  WebRTC Phone Trunks showing 'Interface Not Ready' Error

    Posted 07-10-2018 12:42
    No replies, thread closed.
    I am trying to configure a virtual edge. interface not ready


    and if you click on 'Interface Not Ready', below is shown

    click
    Any help?

    ------------------------------
    Cheers,
    Sajid Abbas Malek
    Al-Futtaim Technologies -
    ------------------------------


  • 2.  RE: WebRTC Phone Trunks showing 'Interface Not Ready' Error

    Posted 07-11-2018 02:36
    No replies, thread closed.
    Hello Sajid,

    this issue is often related to that you did not configure all the setting properly like (protocol, port number,  access control or the registration )please refer to the following link and please  let me know any Updates

    https://help.mypurecloud.com/articles/external-trunk-settings/ 

    Regards 

    ------------------------------
    Mahmoud Kamal
    IST Integration Services And Technologies Co.
    ------------------------------

    Original Message


Related Content