| | Re: WebRTC using WebProxy(Zscaler) | | | | | | "Client Connector" - R u referring to Z-Tunnel2.0 ?
------------------------------
Rajeev Srikant
------------------------------
| | | Reply to Group Online View Thread Recommend Forward Flag as Inappropriate | |
9.
RE: WebRTC using WebProxy(Zscaler)
No replies, thread closed.
I recommend this article: https://help.mypurecloud.com/articles/configure-network-interface-edge/"The WAN interface should be connected to a network segment that has outbound access to the public Internet, so it can securely connect to the Genesys Cloud platform. The second interface, Port 2, should be connected to a different network segment that has access to your internal company LAN."
For setup of any http proxy : https://help.mypurecloud.com/articles/set-up-the-http-proxy-on-an-edge/
and highly recommended: https://help.mypurecloud.com/articles/ports-and-services-for-webrtc/ wherein the illustrated diagrams for both desired setups
------------------------------ Lubos Koprda NTT France ------------------------------
Original Message:
Sent: 03-29-2021 20:49
From: Rajeev Srikant
Subject: WebRTC using WebProxy(Zscaler)
Thanks for sharing the diagram.
I have the following questions with respect to this.
PC#1 - Which is in Internet & has Client Connector
1. Using Client Connector,PC#1 can reach Genesys cloud via Internet using the tunnel
2. How will it connect to the Cloud Edge device which is on prem ?
- Is it required to publish the Edge gateway to Internet ?
PC#2 - Which is in Internet & has no Client Connector
1. PC#2 can reach Genesys cloud via Internet directly
2. How will it connect to the Cloud Edge device which is on prem ?
- Is it required to publish the Edge gateway to Internet ?
------------------------------
Rajeev Srikant
------------------------------
Original Message:
Sent: 03-29-2021 08:58
From: Lubos Koprda
Subject: WebRTC using WebProxy(Zscaler)
Picture is in attachement.
| | | Senior Solutions Architect | |
| | | NTT Slovakia s. r. o. is a subsidiary of NTT Ltd. |
| |  | NTT Slovakia s. r. o. with registration number 35 804 262 having its registered office and its place of business at Jozefa Hagaru 9,
831 51 Bratislava. |
Thanks. I was looking at your diagram, but it is not clear. I am not able to read it properly. Can you save the file in the format, which can be... -posted to the "Genesys Cloud (formerly PureCloud)" community | | Re: WebRTC using WebProxy(Zscaler) | | | | | | Thanks.
I was looking at your diagram, but it is not clear. I am not able to read it properly.
Can you save the file in the format, which can be easily read ?
------------------------------
Rajeev Srikant
------------------------------
| | | Reply to Group Online View Thread Recommend Forward Flag as Inappropriate | |
Original Message:
Sent: 03-29-2021 07:59
From: Lubos Koprda
Subject: WebRTC using WebProxy(Zscaler)
Hi, Client Connector is „endpoint VPN like" software, It is not necessary for Genesys Cloud, but with the Zscaler solution it can often be up and running. www.zscaler.com/products/zscaler-client-connector Here is picture for different client location and connectivity type (blue – Zscaler placement): 
KR L. | | | | Senior Solutions Architect | | | | | | | NTT Slovakia s. r. o. is a subsidiary of NTT Ltd. | | | | | 
| | NTT Slovakia s. r. o. with registration number 35 804 262 having its registered office and its place of business at Jozefa Hagaru 9,
831 51 Bratislava. | "Client Connector" - R u referring to Z-Tunnel2.0 ? ------------------------------ Rajeev Srikant ------------------------------ -posted to the "Genesys Cloud (formerly PureCloud)" community | | Re: WebRTC using WebProxy(Zscaler) | | | | | | "Client Connector" - R u referring to Z-Tunnel2.0 ?
------------------------------
Rajeev Srikant
------------------------------ | | | Reply to Group Online View Thread Recommend Forward Flag as Inappropriate | |
Original Message:
Sent: 03-29-2021 05:56
From: Rajeev Srikant
Subject: WebRTC using WebProxy(Zscaler)
Do you have any case study or any reference document which has details regarding this ?
Also what is "Client Connector" which you are referring here ?
------------------------------
Rajeev Srikant
| | | You are receiving this notification because you followed the 'WebRTC using WebProxy(Zscaler)' message thread. If you do not wish to follow this, please click here. Update your email preferences to choose the types of email you receive
itevomcid
| | |
Original Message:
Sent: 3/29/2021 7:47:00 AM
From: Rajeev Srikant
Subject: RE: WebRTC using WebProxy(Zscaler)
"Client Connector" - R u referring to Z-Tunnel2.0 ?
------------------------------
Rajeev Srikant
| |
| You are receiving this notification because you followed the 'WebRTC using WebProxy(Zscaler)' message thread. If you do not wish to follow this, please click here. Update your email preferences to choose the types of email you receive
| |
|
Original Message:
Sent: 3/29/2021 8:06:00 AM
From: Rajeev Srikant
Subject: RE: WebRTC using WebProxy(Zscaler)
Thanks.
I was looking at your diagram, but it is not clear. I am not able to read it properly.
Can you save the file in the format, which can be easily read ?
------------------------------
Rajeev Srikant
Original Message:
Sent: 03-29-2021 07:59
From: Lubos Koprda
Subject: WebRTC using WebProxy(Zscaler)
Hi, Client Connector is „endpoint VPN like" software, It is not necessary for Genesys Cloud, but with the Zscaler solution it can often be up and running. https://www.zscaler.com/products/zscaler-client-connector Here is picture for different client location and connectivity type (blue – Zscaler placement):
KR L.
| | | Senior Solutions Architect | |
| | | NTT Slovakia s. r. o. is a subsidiary of NTT Ltd. |
| | | NTT Slovakia s. r. o. with registration number 35 804 262 having its registered office and its place of business at Jozefa Hagaru 9,
831 51 Bratislava. |
"Client Connector" - R u referring to Z-Tunnel2.0 ? ------------------------------ Rajeev Srikant ------------------------------ -posted to the "Genesys Cloud (formerly PureCloud)" community | | Re: WebRTC using WebProxy(Zscaler) | | | | | | "Client Connector" - R u referring to Z-Tunnel2.0 ?
------------------------------
Rajeev Srikant
------------------------------
| | | Reply to Group Online View Thread Recommend Forward Flag as Inappropriate | |
10.
RE: WebRTC using WebProxy(Zscaler)
No replies, thread closed.
Thanks.
Further to the above, I found the below IP Address details of Amazon AWS , Google & Polycom IP Address which needs to be opened.
For Google & Polycom they mentioned that they don't provide the IP Address details.
So in this case, how will it be possible to open the required IP Address in the Firewall if the IP address is unknown.
------------------------------ Rajeev Srikant ------------------------------
Original Message:
Sent: 03-30-2021 10:49
From: Lubos Koprda
Subject: WebRTC using WebProxy(Zscaler)
I recommend this article: https://help.mypurecloud.com/articles/configure-network-interface-edge/
"The WAN interface should be connected to a network segment that has outbound access to the public Internet, so it can securely connect to the Genesys Cloud platform. The second interface, Port 2, should be connected to a different network segment that has access to your internal company LAN."
For setup of any http proxy: https://help.mypurecloud.com/articles/set-up-the-http-proxy-on-an-edge/
and highly recommended:
https://help.mypurecloud.com/articles/ports-and-services-for-webrtc/ wherein the illustrated diagrams for both desired setups
------------------------------
Lubos Koprda
NTT France
------------------------------
Original Message:
Sent: 03-29-2021 20:49
From: Rajeev Srikant
Subject: WebRTC using WebProxy(Zscaler)
Thanks for sharing the diagram.
I have the following questions with respect to this.
PC#1 - Which is in Internet & has Client Connector
1. Using Client Connector,PC#1 can reach Genesys cloud via Internet using the tunnel
2. How will it connect to the Cloud Edge device which is on prem ?
- Is it required to publish the Edge gateway to Internet ?
PC#2 - Which is in Internet & has no Client Connector
1. PC#2 can reach Genesys cloud via Internet directly
2. How will it connect to the Cloud Edge device which is on prem ?
- Is it required to publish the Edge gateway to Internet ?
------------------------------
Rajeev Srikant
Original Message:
Sent: 03-29-2021 08:58
From: Lubos Koprda
Subject: WebRTC using WebProxy(Zscaler)
Picture is in attachement.
| | | Senior Solutions Architect | |
| | | NTT Slovakia s. r. o. is a subsidiary of NTT Ltd. |
| | | NTT Slovakia s. r. o. with registration number 35 804 262 having its registered office and its place of business at Jozefa Hagaru 9,
831 51 Bratislava. |
Thanks. I was looking at your diagram, but it is not clear. I am not able to read it properly. Can you save the file in the format, which can be... -posted to the "Genesys Cloud (formerly PureCloud)" community | | Re: WebRTC using WebProxy(Zscaler) | | | | | | Thanks.
I was looking at your diagram, but it is not clear. I am not able to read it properly.
Can you save the file in the format, which can be easily read ?
------------------------------
Rajeev Srikant
------------------------------
| | | Reply to Group Online View Thread Recommend Forward Flag as Inappropriate | |
Original Message:
Sent: 03-29-2021 07:59
From: Lubos Koprda
Subject: WebRTC using WebProxy(Zscaler)
Hi, Client Connector is „endpoint VPN like" software, It is not necessary for Genesys Cloud, but with the Zscaler solution it can often be up and running. www.zscaler.com/products/zscaler-client-connector Here is picture for different client location and connectivity type (blue – Zscaler placement):
KR L. | | | | Senior Solutions Architect | | | | | | | NTT Slovakia s. r. o. is a subsidiary of NTT Ltd. | | | | |
| | NTT Slovakia s. r. o. with registration number 35 804 262 having its registered office and its place of business at Jozefa Hagaru 9,
831 51 Bratislava. | "Client Connector" - R u referring to Z-Tunnel2.0 ? ------------------------------ Rajeev Srikant ------------------------------ -posted to the "Genesys Cloud (formerly PureCloud)" community | | Re: WebRTC using WebProxy(Zscaler) | | | | | | "Client Connector" - R u referring to Z-Tunnel2.0 ?
------------------------------
Rajeev Srikant
------------------------------ | | | Reply to Group Online View Thread Recommend Forward Flag as Inappropriate | |
Original Message:
Sent: 03-29-2021 05:56
From: Rajeev Srikant
Subject: WebRTC using WebProxy(Zscaler)
Do you have any case study or any reference document which has details regarding this ?
Also what is "Client Connector" which you are referring here ?
------------------------------
Rajeev Srikant
| | | You are receiving this notification because you followed the 'WebRTC using WebProxy(Zscaler)' message thread. If you do not wish to follow this, please click here. Update your email preferences to choose the types of email you receive
itevomcid
| | |
Original Message:
Sent: 3/29/2021 7:47:00 AM
From: Rajeev Srikant
Subject: RE: WebRTC using WebProxy(Zscaler)
"Client Connector" - R u referring to Z-Tunnel2.0 ?
------------------------------
Rajeev Srikant
| |
| You are receiving this notification because you followed the 'WebRTC using WebProxy(Zscaler)' message thread. If you do not wish to follow this, please click here. Update your email preferences to choose the types of email you receive
| |
|
Original Message:
Sent: 3/29/2021 8:06:00 AM
From: Rajeev Srikant
Subject: RE: WebRTC using WebProxy(Zscaler)
Thanks.
I was looking at your diagram, but it is not clear. I am not able to read it properly.
Can you save the file in the format, which can be easily read ?
------------------------------
Rajeev Srikant
Original Message:
Sent: 03-29-2021 07:59
From: Lubos Koprda
Subject: WebRTC using WebProxy(Zscaler)
Hi, Client Connector is „endpoint VPN like" software, It is not necessary for Genesys Cloud, but with the Zscaler solution it can often be up and running. https://www.zscaler.com/products/zscaler-client-connector Here is picture for different client location and connectivity type (blue – Zscaler placement):
KR L.
| | | Senior Solutions Architect | |
| | | NTT Slovakia s. r. o. is a subsidiary of NTT Ltd. |
| | | NTT Slovakia s. r. o. with registration number 35 804 262 having its registered office and its place of business at Jozefa Hagaru 9,
831 51 Bratislava. |
"Client Connector" - R u referring to Z-Tunnel2.0 ? ------------------------------ Rajeev Srikant ------------------------------ -posted to the "Genesys Cloud (formerly PureCloud)" community | | Re: WebRTC using WebProxy(Zscaler) | | | | | | "Client Connector" - R u referring to Z-Tunnel2.0 ?
------------------------------
Rajeev Srikant
------------------------------
| | | Reply to Group Online View Thread Recommend Forward Flag as Inappropriate | |
11.
RE: WebRTC using WebProxy(Zscaler)
No replies, thread closed.
It was stated that the end devices will be only WebRTC clients, then for another type it is not necessary to set rules (ACL) on the FW.
For deployment, it is necessary to select the geographically most advantageous AWS region: https://help.mypurecloud.com/articles/aws-regions-for-purecloud-deployment/ Than JSON file defined Genesys Cloud destination IP addresses/prefixes for FW ACL. Source IP addresses/prefixes from your intranet including VPN is in your hands. List of necessary upper layers services are in https://help.mypurecloud.com/articles/ports-and-services-for-webrtc/
My recommendation is to create a communication matrix for this purpose and provide it to the security / FW administrator. ------------------------------ Lubos Koprda NTT France ------------------------------
Original Message:
Sent: 03-30-2021 23:10
From: Rajeev Srikant
Subject: WebRTC using WebProxy(Zscaler)
Thanks. Further to the above, I found the below IP Address details of Amazon AWS , Google & Polycom IP Address which needs to be opened. For Google & Polycom they mentioned that they don't provide the IP Address details. So in this case, how will it be possible to open the required IP Address in the Firewall if the IP address is unknown.
------------------------------
Rajeev Srikant
------------------------------
Original Message:
Sent: 03-30-2021 10:49
From: Lubos Koprda
Subject: WebRTC using WebProxy(Zscaler)
I recommend this article: https://help.mypurecloud.com/articles/configure-network-interface-edge/
"The WAN interface should be connected to a network segment that has outbound access to the public Internet, so it can securely connect to the Genesys Cloud platform. The second interface, Port 2, should be connected to a different network segment that has access to your internal company LAN."
For setup of any http proxy: https://help.mypurecloud.com/articles/set-up-the-http-proxy-on-an-edge/
and highly recommended:
https://help.mypurecloud.com/articles/ports-and-services-for-webrtc/ wherein the illustrated diagrams for both desired setups
------------------------------
Lubos Koprda
NTT France
Original Message:
Sent: 03-29-2021 20:49
From: Rajeev Srikant
Subject: WebRTC using WebProxy(Zscaler)
Thanks for sharing the diagram.
I have the following questions with respect to this.
PC#1 - Which is in Internet & has Client Connector
1. Using Client Connector,PC#1 can reach Genesys cloud via Internet using the tunnel
2. How will it connect to the Cloud Edge device which is on prem ?
- Is it required to publish the Edge gateway to Internet ?
PC#2 - Which is in Internet & has no Client Connector
1. PC#2 can reach Genesys cloud via Internet directly
2. How will it connect to the Cloud Edge device which is on prem ?
- Is it required to publish the Edge gateway to Internet ?
------------------------------
Rajeev Srikant
Original Message:
Sent: 03-29-2021 08:58
From: Lubos Koprda
Subject: WebRTC using WebProxy(Zscaler)
Picture is in attachement.
| | | Senior Solutions Architect | |
| | | NTT Slovakia s. r. o. is a subsidiary of NTT Ltd. |
| | | NTT Slovakia s. r. o. with registration number 35 804 262 having its registered office and its place of business at Jozefa Hagaru 9,
831 51 Bratislava. |
Thanks. I was looking at your diagram, but it is not clear. I am not able to read it properly. Can you save the file in the format, which can be... -posted to the "Genesys Cloud (formerly PureCloud)" community | | Re: WebRTC using WebProxy(Zscaler) | | | | | | Thanks.
I was looking at your diagram, but it is not clear. I am not able to read it properly.
Can you save the file in the format, which can be easily read ?
------------------------------
Rajeev Srikant
------------------------------
| | | Reply to Group Online View Thread Recommend Forward Flag as Inappropriate | |
Original Message:
Sent: 03-29-2021 07:59
From: Lubos Koprda
Subject: WebRTC using WebProxy(Zscaler)
Hi, Client Connector is „endpoint VPN like" software, It is not necessary for Genesys Cloud, but with the Zscaler solution it can often be up and running. www.zscaler.com/products/zscaler-client-connector Here is picture for different client location and connectivity type (blue – Zscaler placement):
KR L. | | | | Senior Solutions Architect | | | | | | | NTT Slovakia s. r. o. is a subsidiary of NTT Ltd. | | | | |
| | NTT Slovakia s. r. o. with registration number 35 804 262 having its registered office and its place of business at Jozefa Hagaru 9,
831 51 Bratislava. | "Client Connector" - R u referring to Z-Tunnel2.0 ? ------------------------------ Rajeev Srikant ------------------------------ -posted to the "Genesys Cloud (formerly PureCloud)" community | | Re: WebRTC using WebProxy(Zscaler) | | | | | | "Client Connector" - R u referring to Z-Tunnel2.0 ?
------------------------------
Rajeev Srikant
------------------------------ | | | Reply to Group Online View Thread Recommend Forward Flag as Inappropriate | |
Original Message:
Sent: 03-29-2021 05:56
From: Rajeev Srikant
Subject: WebRTC using WebProxy(Zscaler)
Do you have any case study or any reference document which has details regarding this ?
Also what is "Client Connector" which you are referring here ?
------------------------------
Rajeev Srikant
| | | You are receiving this notification because you followed the 'WebRTC using WebProxy(Zscaler)' message thread. If you do not wish to follow this, please click here. Update your email preferences to choose the types of email you receive
itevomcid
| | |
Original Message:
Sent: 3/29/2021 7:47:00 AM
From: Rajeev Srikant
Subject: RE: WebRTC using WebProxy(Zscaler)
"Client Connector" - R u referring to Z-Tunnel2.0 ?
------------------------------
Rajeev Srikant
| |
| You are receiving this notification because you followed the 'WebRTC using WebProxy(Zscaler)' message thread. If you do not wish to follow this, please click here. Update your email preferences to choose the types of email you receive
| |
|
Original Message:
Sent: 3/29/2021 8:06:00 AM
From: Rajeev Srikant
Subject: RE: WebRTC using WebProxy(Zscaler)
Thanks.
I was looking at your diagram, but it is not clear. I am not able to read it properly.
Can you save the file in the format, which can be easily read ?
------------------------------
Rajeev Srikant
Original Message:
Sent: 03-29-2021 07:59
From: Lubos Koprda
Subject: WebRTC using WebProxy(Zscaler)
Hi, Client Connector is „endpoint VPN like" software, It is not necessary for Genesys Cloud, but with the Zscaler solution it can often be up and running. https://www.zscaler.com/products/zscaler-client-connector Here is picture for different client location and connectivity type (blue – Zscaler placement):
KR L.
| | | Senior Solutions Architect | |
| | | NTT Slovakia s. r. o. is a subsidiary of NTT Ltd. |
| | | NTT Slovakia s. r. o. with registration number 35 804 262 having its registered office and its place of business at Jozefa Hagaru 9,
831 51 Bratislava. |
"Client Connector" - R u referring to Z-Tunnel2.0 ? ------------------------------ Rajeev Srikant ------------------------------ -posted to the "Genesys Cloud (formerly PureCloud)" community | | Re: WebRTC using WebProxy(Zscaler) | | | | | | "Client Connector" - R u referring to Z-Tunnel2.0 ?
------------------------------
Rajeev Srikant
------------------------------
| | | Reply to Group Online View Thread Recommend Forward Flag as Inappropriate | |
12.
RE: WebRTC using WebProxy(Zscaler)
No replies, thread closed.
Hi @Lubos Koprda
Do we need to do the HTTP Proxy or something similar if we are running on Genesys Voice with Proxy similar to zscaler ?
------------------------------ Vincent Sabolboro ATB Financial ------------------------------
Original Message:
Sent: 03-30-2021 10:49
From: Lubos Koprda
Subject: WebRTC using WebProxy(Zscaler)
I recommend this article: https://help.mypurecloud.com/articles/configure-network-interface-edge/
"The WAN interface should be connected to a network segment that has outbound access to the public Internet, so it can securely connect to the Genesys Cloud platform. The second interface, Port 2, should be connected to a different network segment that has access to your internal company LAN."
For setup of any http proxy: https://help.mypurecloud.com/articles/set-up-the-http-proxy-on-an-edge/
and highly recommended:
https://help.mypurecloud.com/articles/ports-and-services-for-webrtc/ wherein the illustrated diagrams for both desired setups
------------------------------
Lubos Koprda
NTT France
------------------------------
Original Message:
Sent: 03-29-2021 20:49
From: Rajeev Srikant
Subject: WebRTC using WebProxy(Zscaler)
Thanks for sharing the diagram.
I have the following questions with respect to this.
PC#1 - Which is in Internet & has Client Connector
1. Using Client Connector,PC#1 can reach Genesys cloud via Internet using the tunnel
2. How will it connect to the Cloud Edge device which is on prem ?
- Is it required to publish the Edge gateway to Internet ?
PC#2 - Which is in Internet & has no Client Connector
1. PC#2 can reach Genesys cloud via Internet directly
2. How will it connect to the Cloud Edge device which is on prem ?
- Is it required to publish the Edge gateway to Internet ?
------------------------------
Rajeev Srikant
Original Message:
Sent: 03-29-2021 08:58
From: Lubos Koprda
Subject: WebRTC using WebProxy(Zscaler)
Picture is in attachement.
| | | Senior Solutions Architect | |
| | | NTT Slovakia s. r. o. is a subsidiary of NTT Ltd. |
| | | NTT Slovakia s. r. o. with registration number 35 804 262 having its registered office and its place of business at Jozefa Hagaru 9,
831 51 Bratislava. |
Thanks. I was looking at your diagram, but it is not clear. I am not able to read it properly. Can you save the file in the format, which can be... -posted to the "Genesys Cloud (formerly PureCloud)" community | | Re: WebRTC using WebProxy(Zscaler) | | | | | | Thanks.
I was looking at your diagram, but it is not clear. I am not able to read it properly.
Can you save the file in the format, which can be easily read ?
------------------------------
Rajeev Srikant
------------------------------
| | | Reply to Group Online View Thread Recommend Forward Flag as Inappropriate | |
Original Message:
Sent: 03-29-2021 07:59
From: Lubos Koprda
Subject: WebRTC using WebProxy(Zscaler)
Hi, Client Connector is „endpoint VPN like" software, It is not necessary for Genesys Cloud, but with the Zscaler solution it can often be up and running. www.zscaler.com/products/zscaler-client-connector Here is picture for different client location and connectivity type (blue – Zscaler placement):
KR L. | | | | Senior Solutions Architect | | | | | | | NTT Slovakia s. r. o. is a subsidiary of NTT Ltd. | | | | |
| | NTT Slovakia s. r. o. with registration number 35 804 262 having its registered office and its place of business at Jozefa Hagaru 9,
831 51 Bratislava. | "Client Connector" - R u referring to Z-Tunnel2.0 ? ------------------------------ Rajeev Srikant ------------------------------ -posted to the "Genesys Cloud (formerly PureCloud)" community | | Re: WebRTC using WebProxy(Zscaler) | | | | | | "Client Connector" - R u referring to Z-Tunnel2.0 ?
------------------------------
Rajeev Srikant
------------------------------ | | | Reply to Group Online View Thread Recommend Forward Flag as Inappropriate | |
Original Message:
Sent: 03-29-2021 05:56
From: Rajeev Srikant
Subject: WebRTC using WebProxy(Zscaler)
Do you have any case study or any reference document which has details regarding this ?
Also what is "Client Connector" which you are referring here ?
------------------------------
Rajeev Srikant
| | | You are receiving this notification because you followed the 'WebRTC using WebProxy(Zscaler)' message thread. If you do not wish to follow this, please click here. Update your email preferences to choose the types of email you receive
itevomcid
| | |
Original Message:
Sent: 3/29/2021 7:47:00 AM
From: Rajeev Srikant
Subject: RE: WebRTC using WebProxy(Zscaler)
"Client Connector" - R u referring to Z-Tunnel2.0 ?
------------------------------
Rajeev Srikant
| |
| You are receiving this notification because you followed the 'WebRTC using WebProxy(Zscaler)' message thread. If you do not wish to follow this, please click here. Update your email preferences to choose the types of email you receive
| |
|
Original Message:
Sent: 3/29/2021 8:06:00 AM
From: Rajeev Srikant
Subject: RE: WebRTC using WebProxy(Zscaler)
Thanks.
I was looking at your diagram, but it is not clear. I am not able to read it properly.
Can you save the file in the format, which can be easily read ?
------------------------------
Rajeev Srikant
Original Message:
Sent: 03-29-2021 07:59
From: Lubos Koprda
Subject: WebRTC using WebProxy(Zscaler)
Hi, Client Connector is „endpoint VPN like" software, It is not necessary for Genesys Cloud, but with the Zscaler solution it can often be up and running. https://www.zscaler.com/products/zscaler-client-connector Here is picture for different client location and connectivity type (blue – Zscaler placement):
KR L.
| | | Senior Solutions Architect | |
| | | NTT Slovakia s. r. o. is a subsidiary of NTT Ltd. |
| | | NTT Slovakia s. r. o. with registration number 35 804 262 having its registered office and its place of business at Jozefa Hagaru 9,
831 51 Bratislava. |
"Client Connector" - R u referring to Z-Tunnel2.0 ? ------------------------------ Rajeev Srikant ------------------------------ -posted to the "Genesys Cloud (formerly PureCloud)" community | | | | | | | | | | | | | | | |