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  • 1.  websocket for oServiceLevel

    Posted 11-25-2025 14:13
    Edited by Joel Einhorn 11-25-2025 14:17

    I am wondering if it's possible to receive notifications via websockets for the oServiceLevel metric or do I need to call the api for this?


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    Joel Einhorn
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  • 2.  RE: websocket for oServiceLevel

    Posted 11-26-2025 03:26

    Hi Joel,

    This topic might help you out: https://developer.genesys.cloud/notificationsalerts/notifications/available-topics#v2-analytics-queues--id--observations

    Regards,

    Jeroen



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    Jeroen van der Sandt
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    Original Message


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