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WebSocket URL used in Europe

  • 1.  WebSocket URL used in Europe

    Posted 06-05-2025 18:01

    Vincent_BEZARD | 2017-10-31 13:42:40 UTC | #1

    Hi,

    When opening a notification channel, the API returns the WebSocket URL. I am located in Europe. The WebSocket URL returned is: wss://carrier-pigeon.eu-west-1.mypurecloud.ie/v1/channels/xxxxxxx

    Does the host carrier-pigeon.eu-west-1.mypurecloud.ie is the only one than can be returned? If not, what is the exact list of hosts.

    This is necessary to open network stream from firewall.

    Thanks.


    tim.smith | 2017-10-31 15:44:49 UTC | #2

    That is currently the only carrier pigeon address, but that may change in the future. The best practice recommendation is to allow traffic to all AWS IP addresses. More information can be found here: https://help.mypurecloud.com/articles/purecloud-ports-services/


    Vincent_BEZARD | 2017-10-31 16:50:41 UTC | #3

    tim.smith, post:2, topic:2040, full:true
    That is currently the only carrier pigeon address, but that may change in the future. The best practice recommendation is to allow traffic to all AWS IP addresses. More information can be found here: https://help.mypurecloud.com/articles/purecloud-ports-services/

    OK, Thanks for your asnwer


    system | 2017-12-01 16:50:52 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 2040