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WEM - Certification exam

  • 1.  WEM - Certification exam

    Posted 22 days ago

    Good Day Community

    Hope everyone is doing well.

    I'm writing my WEM certification exam next week and wanted to find out if you perhaps have any recommendations or suggestions for me?

    In my preparation for the exam I have used the following documentation and methods to study.

    1. WEM - Workforce Management - Self-Study
    2. Genesys Cloud: Workforce Management Study Guide
    3. Practice exam on webassessor

    Any suggestions are welcome.

    Have a nice day.

    Regards


    #Certification
    #Training

    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------


  • 2.  RE: WEM - Certification exam
    Best Answer

    Posted 21 days ago

    Hi Stephan, I looked through the Community and found this article you may find helpful: https://community.genesys.com/discussion/my-secret-to-passing-a-certification-exam#bmfe9997e7-4c9e-475b-ade0-019e6213d600 

    In addition, if you have an Education license, you could also explore some of the Workforce Management eLearning and Webinar courses within the System Administrator and Supervisor Learning Paths as quick refreshers. 



    ------------------------------
    Melissa Talamonti-Clark
    Product Manager, Genesys Education
    ------------------------------



  • 3.  RE: WEM - Certification exam

    Posted 21 days ago

    Hi Melissa

    Thank you, much appreciated.

    Regards



    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------

    Original Message


  • 4.  RE: WEM - Certification exam

    Posted 20 days ago

    Hi @Stephan Taljaard.


    I'm also studying for this certification.

    I'll take advantage of @Melissa Talamonti-Clark.

    Thank you.



    ------------------------------
    Juliano Fernandes Mendes Pimentel De Paiva
    Genesys Analyst
    ------------------------------



  • 5.  RE: WEM - Certification exam

    Posted 20 days ago

    Hi Juliano

    Good luck with your exam.

    Regards



    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------

    Original Message


  • 6.  RE: WEM - Certification exam

    Posted 19 days ago

    Hello @Stephan Taljaard

    You can try practice exams first and then try with final exam. It will be really helpful.

    Regards,

    Ajay Kumar



    ------------------------------
    AJAY KUMAR
    XXX
    ------------------------------



  • 7.  RE: WEM - Certification exam

    Posted 19 days ago

    Hello @AJAY KUMAR

    Will do, thank you.

    Regards



    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------

    Original Message


  • 8.  RE: WEM - Certification exam

    Posted 8 days ago

    Hi all

    Wanted to share here that I passed my WEM certification exam.

    Thank for all the suggestions and info shared.

    Regards



    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------



  • 9.  RE: WEM - Certification exam

    Posted 8 days ago

    Congratulations Stephan !



    ------------------------------
    Francis Guo
    NA
    ------------------------------

    Original Message


  • 10.  RE: WEM - Certification exam

    Posted 8 days ago

    Thank you Francis

    Regards



    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------

    Original Message


  • 11.  RE: WEM - Certification exam

    Posted 8 days ago

    Meus parabens



    ------------------------------
    Jeferson Conceição
    Telecom Engineer
    ------------------------------

    Original Message


  • 12.  RE: WEM - Certification exam

    Posted 8 days ago

    Obrigado Jeferson

    Regards



    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------

    Original Message


  • 13.  RE: WEM - Certification exam

    Posted 8 days ago

    Fantastic news, Stephen! Congratulations on passing the exam.



    ------------------------------
    Melissa Talamonti-Clark
    Product Manager, Genesys Education
    ------------------------------

    Original Message


  • 14.  RE: WEM - Certification exam

    Posted 8 days ago

    Thank you Melissa, much appreciated.  Thanks again for the support.

    Regards



    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------

    Original Message


  • 15.  RE: WEM - Certification exam

    Posted 8 days ago

    Congrats Stephan!



    ------------------------------
    Att,
    Breno Canyggia Ferreira Marreco
    ------------------------------

    Original Message


  • 16.  RE: WEM - Certification exam

    Posted 8 days ago

    Thank you Breno

    Regards



    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------

    Original Message


  • 17.  RE: WEM - Certification exam

    Posted 7 days ago

    Congratulations.



    ------------------------------
    Juliano Fernandes Mendes Pimentel De Paiva
    Genesys Analyst
    ------------------------------

    Original Message


  • 18.  RE: WEM - Certification exam

    Posted 7 days ago

    Thank you Juliano

    Regards



    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------

    Original Message


  • 19.  RE: WEM - Certification exam

    Posted 7 days ago

    That is great news, Stephan. Congratulations!



    ------------------------------
    Richard Mathurin
    Application Analyst
    ------------------------------

    Original Message


  • 20.  RE: WEM - Certification exam

    Posted 7 days ago

    Thank you Richard, much appreciated.

    Regards



    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------

    Original Message


  • 21.  RE: WEM - Certification exam

    Posted 7 days ago

    Congratulations on passing the exam Stephan!



    ------------------------------
    Paul Rodriguez

    ------------------------------



  • 22.  RE: WEM - Certification exam

    Posted 7 days ago

    Thank you Paul, much appreciated.

    Regards



    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------

    Original Message


  • 23.  RE: WEM - Certification exam

    Posted 7 days ago

    Hi @Stephan Taljaard!

    I really enjoy training practice in the labs available in the courses.

    Mainly in the WEM, which has a lot of information. The practice helps to consolidate this knowledge. 😀



    ------------------------------
    ---------------------
    Edgar Dreger
    Senior Genesys Analyst
    ---------------------
    ------------------------------



  • 24.  RE: WEM - Certification exam

    Posted 7 days ago

    Hi Edgar

    Agreed.  The labs are really helpful, especially if its not something that you can test in a dev environment.

    Regards



    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------

    Original Message


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