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  • 1.  WEM - Certification exam

    Posted yesterday

    Good Day Community

    Hope everyone is doing well.

    I'm writing my WEM certification exam next week and wanted to find out if you perhaps have any recommendations or suggestions for me?

    In my preparation for the exam I have used the following documentation and methods to study.

    1. WEM - Workforce Management - Self-Study
    2. Genesys Cloud: Workforce Management Study Guide
    3. Practice exam on webassessor

    Any suggestions are welcome.

    Have a nice day.

    Regards


    #Certification
    #Training

    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------


  • 2.  RE: WEM - Certification exam

    Posted 3 hours ago

    Hi Stephan, I looked through the Community and found this article you may find helpful: https://community.genesys.com/discussion/my-secret-to-passing-a-certification-exam#bmfe9997e7-4c9e-475b-ade0-019e6213d600 

    In addition, if you have an Education license, you could also explore some of the Workforce Management eLearning and Webinar courses within the System Administrator and Supervisor Learning Paths as quick refreshers. 



    ------------------------------
    Melissa Talamonti-Clark
    Product Manager, Genesys Education
    ------------------------------

    Original Message


  • 3.  RE: WEM - Certification exam

    Posted 2 hours ago

    Hi Melissa

    Thank you, much appreciated.

    Regards



    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------

    Original Message


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