Workforce Engagement Management

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  • 1.  WEM Community Tag Changes

    GENESYS
    Posted 01-04-2024 09:46

    Hey Community Members,

    As we start a New Year, we thought we'd make life easier for those posting discussions/questions by making the topic tags easier to understand for you and for us to be able to help you.

    As of Monday January 8th the new tags will be as follows:

    • Adherence / Intraday
    • Configuration
    • Forecasting
    • Gamification
    • Interaction / Screen Recording
    • Learning / Coaching
    • Notifications / Alerts
    • Product Idea
    • Quality Management
    • Reports
    • Routing
    • Scheduling
    • Speech & Text Analytics
    • Tempo Mobile
    • Time Off / HRIS
    • Other / Not Sure
    • General / Event Question

    Any questions or thoughts, please let us know in the comments below.


    #Workforce Engagement Management

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    Tracy
    Genesys
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  • 2.  RE: WEM Community Tag Changes

    GENESYS
    Posted 01-17-2024 06:33

    Now up and Running - we will also be keeping Workforce Management!



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    Tracy
    Genesys
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