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  • 1.  WFM Alerts

    Posted 06-28-2023 12:14
    No replies, thread closed.

    At Xperience 23 we saw alerts that can be sent in mass to groups or divisions.

    An example was all of the billing department needs to know about a system issue so a message can be pushed to all of them.

    I'm having a hard time finding that function. Does anyone know what it is called or if it's a feature coming soon?


    #Unsure/Other

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    Daniel Cross
    Bright Horizons Family Solutions LLC
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  • 2.  RE: WFM Alerts

    Posted 06-28-2023 15:52
    No replies, thread closed.

    You might try posting in the WEM community as well, since that's where the experts live.



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    George Ganahl GCP (Genesys Cloud), CCXP
    Principal PS Consultant
    Genesys
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    Original Message


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