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WFM API - Retrieve published schedule for all agents

  • 1.  WFM API - Retrieve published schedule for all agents

    Posted 06-05-2025 18:17

    Keng | 2020-06-16 01:09:32 UTC | #1

    Hi,

    We are looking for an API to extract the WFM schedule data to generate a payroll file.

    Is there an API available for us to retrieve published schedule for all agents? There is one API (/api/v2/workforcemanagement/agentschedules/mine) that returns the published schedule for the current agent but not for all agents.

    Regards, Keng


    Langsford_Jay | 2020-06-16 19:20:55 UTC | #2

    https://developer.mypurecloud.com/api/rest/v2/workforcemanagement/#post-api-v2-workforcemanagement-businessunits--businessUnitId--agentschedules-search


    system | 2020-07-17 19:27:13 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 8026