Skip main navigation (Press Enter).
Log in
Toggle navigation
Home
Communities
My Communities
All Communities
Events
Browse
Discussion Posts
Library Entries
Log in
Genesys Cloud - Main
×
Community Home
Discussion
63.1K
Library
1.5K
Blogs
0
Events
3
Members
7.4K
View Only
Sign Up
Back to discussions
Expand all
|
Collapse all
WFM configuration
Thread closed by the administrator, not accepting new replies.
1.
WFM configuration
Like
Anitha ME
Partner
Posted 09-14-2020 03:24
No replies, thread closed.
We are doing WFM configuration and we are struck in Agent and supervisor mapping .could you please help me on this
#Implementation
------------------------------
Anitha
------------------------------
×
New Best Answer
This thread already has a best answer. Would you like to mark this message as the new best answer?
Related Content
Agent Activity Performance Dashboard Widget Filter and Sort Agents based on Conversation Activity
Christopher Visick
Added 06-16-2025
Library Entry
Assign division specific secondary status codes for agents
Guru Prasadh Jeevan Rao
Added 11-03-2023
Library Entry
Genesys Cloud Co pilot timing out - Help please ?
Tom Corsi
Added 6 days ago
Discussion Thread
3
Overview - GenesysCloud Virtual Supervisor Copilot & Supervisor Copilot
Christopher Visick
Added 04-02-2025
Library Entry
LAM Powered Agentic Virtual Agents: Configuration
Added 6 days ago
Event
Copyright© 2025 Genesys
. All rights reserved.
Terms of Use
|
Privacy Policy
Copyright 2026. All rights reserved.
Powered by Higher Logic