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WFM HRIS Integration - Error Messages

  • 1.  WFM HRIS Integration - Error Messages

    Posted 3 hours ago

    In the Insert and Update TimeOff workflows there is an error message output (Flow.errorMsg) but this doesn't seem to show up anywhere. Is it possible to view this either as an agent or as a WFM admin? We are adding some additional logic into the workflows to block requests under certain scenarios, one of those being if the number of days requested is greater than 14. While this works, it shows the reason being "Insufficient Balance", it would be great if the value set for Flow.errorMsg were to show somewhere so agents and/or admins could see that the actual reason why the request is in a pending state.


    #Architect
    #Integrations

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    James Foster
    Technical Consultant
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