Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  WFM Schedule Updates

    Posted 03-07-2019 14:40
    No replies, thread closed.

    Looking to find out if there is a way when there are schedule changes published to a users schedule if the notification can go to their inbox instead of just a pop up on their screen. 
    Thanks for any input.


    #Unsure/Other

    ------------------------------
    Gaelyn Wanek
    AXA Finacial
    Customer Experience Manager
    ------------------------------


  • 2.  RE: WFM Schedule Updates

    Posted 03-08-2019 07:48
    No replies, thread closed.
    Internally we have this in our roadmap backlog and I have just added an idea where you can vote for this: https://purecloud.ideas.aha.io/ideas/CLWFO-I-203

    ------------------------------
    Jay Langsford
    Senior Director, Workforce Optimization Engineering
    ------------------------------

    Original Message


Related Content