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When Transcript AI Summarization is enabled on a Speech & Text Analytics Program, it populates the AI Insights section as seen in the attached screenshot.  What API can I call to fetch this info outside the context of the Genesys UI iframe that powers this?

I know it's not any of these API's below.  The transcript itself doesn't include this summary, once downloaded/parsed.  I'm led to believe either the API is not documented (well) in API Explorer, or the Genesys UI is using an internal-only API and this data is not exposed for integration via API.

/api/v2/conversations/{conversationId}/summaries
/api/v2/analytics/conversations/{conversationId}/detail
/api/v2/speechandtextanalytics/conversations/{conversationId}/communications/{communicationId}/transcripturls

EDIT: found it by reverse-engineering the admin view.  It's

/api/v2/speechandtextanalytics/conversations/{conversationId}/summaries

Example output

{
    "entities": [
        {
            "summaryType": "Conversation",
            "mediaType": "Call",
            "language": "en",
            "summary": "The customer called for support with connecting their calendar to the [redacted]. The agent guided them through the process of accessing calendar settings in the app. The customer expressed concern about the limitation of only being able to connect with one calendar at a time. The agent noted this as feedback for the development team. The agent also informed the customer about the company's support site, which includes knowledge-based articles, videos, and a video specifically on calendar integration. The customer, who prefers visual learning, found this information helpful.",
            "generated": true,
            "dateCreated": "2025-04-30T17:43:48.541Z"
        }
    ]
}

#PlatformAPI

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Paul McGurn
Senior Manager, Telecom & DevOps
Persistent Systems
------------------------------

You found it before I saw this post to answer it :-)

/api/v2/conversations/{conversationId}/summaries/api/v2/analytics/conversations/{conversationId}/detail/api/v2/speechandtextanalytics/conversations/{conversationId}/communications/{communicationId}/transcripturls

/api/v2/speechandtextanalytics/conversations/{conversationId}/summaries

{    "entities": [        {            "summaryType": "Conversation",            "mediaType": "Call",            "language": "en",            "summary": "The customer called for support with connecting their calendar to the [redacted]. The agent guided them through the process of accessing calendar settings in the app. The customer expressed concern about the limitation of only being able to connect with one calendar at a time. The agent noted this as feedback for the development team. The agent also informed the customer about the company's support site, which includes knowledge-based articles, videos, and a video specifically on calendar integration. The customer, who prefers visual learning, found this information helpful.",            "generated": true,            "dateCreated": "2025-04-30T17:43:48.541Z"        }    ]}