Genesys Casual

This year the community team tried to expand the ways that we can engage with you.

• We introduced new games, like Brick Breaker and Word Scrambles.
• We kept up with trivia and found some new ways to ask questions.
• Next week, we are going to have some fun where you have to guess the audio clip from some October favorites.
• We also gave away our biggest prize yet - an E-Bike!

We don't want to rely on AI to tell us what to do next year, but we always love new ideas, so maybe you can help? What ideas do you have for the team?

Answer this question and get three (3) points for the Dead or AI-Live Trivia Challenge.

#CommunityQuestions(Contest,Community,etc.)

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Matt Lawson
Genesys - Employees
Online Community Manager
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Unfortunately, some of the activities I cannot complete since my organization blocks them so I am unable to do the word scramble. I would recommended a way to have fun activities that are embedded in the community to enable everyone the opportunity to participate. (Especially since I love the games!)

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Nicki Dehn
x
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I had no idea and/or never thought that some of these things may be blocked. Hmmmm. I mean the one this week, maybe you could do from a personal laptop or even a phone? Not ideal, but still a possible workaround and you would be eligible (no sign in required for the descramble).

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Matt Lawson
Genesys - Employees
Online Community Manager
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Original Message:
Sent: 10-23-2024 14:02
From: Nicki Dehn
Subject: What Are Your Ideas For the Community in 2025?

Unfortunately, some of the activities I cannot complete since my organization blocks them so I am unable to do the word scramble. I would recommended a way to have fun activities that are embedded in the community to enable everyone the opportunity to participate. (Especially since I love the games!)

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Nicki Dehn
x
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Maybe we could do a Pictionary type game or puzzles?

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Amy Sessions
Division Manager, Utility Customer Service
City of Clearwater
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I love the trivia but would like the option of getting the answers after that week is over!  I think a digital coloring contest would be super fun!  

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Katrina Turgeon
Contact Center Sr Manager
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Hey @Katrina Turgeon, we typically always post the answers when the winner is announced. Is there a week where you missed seeing the answers or they were not posted? This is an easy fix. Thanks for the suggestion!

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Matt Lawson
Genesys - Employees
Online Community Manager
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Original Message:
Sent: 10-23-2024 15:46
From: Katrina Turgeon
Subject: What Are Your Ideas For the Community in 2025?

I love the trivia but would like the option of getting the answers after that week is over!  I think a digital coloring contest would be super fun!  

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Katrina Turgeon
Contact Center Sr Manager
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November...Thanksgiving foods by picture, like Halloween?

Dia de los Muertos trivia?

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George Ganahl GCP, GCSME, ICCE, ICHD, etc.
Senior Principal PS Consultant
Genesys
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I liked the Dead or AI-Live Trivia Challenge.I definitely wouldn't win but it was fun.

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Ashiesh Sharma
BT plc
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The trivia is always a blast, and I've particularly enjoyed the introduction of the word scrambles this year. Building on that, I wonder if a cross word type puzzle might be worth considering. It was a lot of fun watching the minute to win it results, so maybe continuing and/expanding on that. A guess who matching game with super random facts about the community leaders, or holiday figures, etc?

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Emily Kammerer
Manager - Telephony Systems
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A bit like screen unseen.

Give some cryptic clues to a movie and release the clues slowly until the first person gets it right for a prize?

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Adrian Bradshaw
Enterprise IT Engineer
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I remember doing a wordle clone at one point. I really enjoyed that! I'm also a huge fan of Crossword Puzzles so that could be fun. 

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Christina Veloski
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