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  • 1.  What could make with social expression channel?

    Posted 04-17-2020 16:20
    No replies, thread closed.
    Hello
    Please
    Somebody can tell me how can use the social expression channel. In the resource center I do not found information about it.
    #DigitalChannels

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    Gladys Galabay
    High Telecommunications Sociedad de Telecomunicaciones Cia. Ltda.
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  • 2.  RE: What could make with social expression channel?

    Posted 04-17-2020 16:48
    No replies, thread closed.
    If you mean the Social channel management feature, it was deprecated last year.

    https://help.mypurecloud.com/articles/deprecation-socialize/

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    George Ganahl GCP (Genesys Cloud), ICCE
    Principal Technology Consultant
    Genesys
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    Original Message


  • 3.  RE: What could make with social expression channel?

    Posted 11-03-2021 13:30
    No replies, thread closed.

    @George Ganahl  FYI- Social Expression is still mentioned in the Genesys Cloud Contact Center Administration e-Learning in section 3.5.

    ​


  • 4.  RE: What could make with social expression channel?

    Posted 04-04-2022 14:58
    No replies, thread closed.
    Feedback on courses should be emailed to beyond@genesys.com to get the best attention. I haven't been part of that department for a few years, so that's my avenue these days.

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    George Ganahl GCP (Genesys Cloud), ICCE
    Principal PS Consultant
    Genesys
    ------------------------------

    Original Message


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