Two-fold discussion here. I am trying out the Microsoft Forms poll mechanism and very interested in this topic about what CRM most of the PureCloud users are using. I'll share the results in a couple of weeks as well with everyone. I get pulled into CRM integration discussions every day and want to know what product I should be exploring. Thank you for your time to respond.
Microsoft Forms
Here are results so far:
Microsoft Forms
#Connect with a Customer (NEW)
#API/Integrations#Omni-ChannelDesktop/UserInterface------------------------------
Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.comhttps://www.Avtex.comhttps://RobertWC.Blogspot.com------------------------------