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  • 1.  What is AWC timeout described to CX Cloud Release notes?

    Posted 11-04-2024 18:23
    No replies, thread closed.

    Hi,

    Before issue support case, I issued this post to this.

    CX Cloud release notes described following. Does anyone know what AWC timeout is? 

    https://help.mypurecloud.com/articles/release-notes-for-cx-cloud-from-genesys-and-salesforce/


    #Omni-ChannelDesktop/UserInterface

    ------------------------------
    Kazuo Araki
    会社員
    ------------------------------


  • 2.  RE: What is AWC timeout described to CX Cloud Release notes?
    Best Answer

    Posted 11-04-2024 22:10
    No replies, thread closed.

    Hi Kazuo

    I believe this may be a typo and it relates to this for ACW:

    https://genesyscloud.ideas.aha.io/ideas/OPCRM-I-66



    ------------------------------
    Vaun McCarthy
    ------------------------------

    Original Message


  • 3.  RE: What is AWC timeout described to CX Cloud Release notes?

    Posted 11-04-2024 23:12
    No replies, thread closed.

    Hi Vaun

    Thank you very much for reply and provide information. I understood.

    Regards,



    ------------------------------
    Kazuo Araki
    会社員
    ------------------------------

    Original Message


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