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What is the origin of "The client has not been authorized for the organization" error?

  • 1.  What is the origin of "The client has not been authorized for the organization" error?

    Posted 06-05-2025 18:15

    vlad | 2019-09-01 10:27:22 UTC | #1

    Hey there!

    Yesterday out of a sudden our premium integration started getting this error:

    [access_denied] the client has not been authorized for the organization

    Is it related to the Authorized Organizations feature ?

    Can you please help us find out what is the cause of this error message and where is it coming from? I haven't found anything related neither on this forum nor on the Google.

    Thanks!


    vlad | 2019-09-01 11:14:13 UTC | #2

    Resolved. Our OAuth client was modified with new scopes. Here is what needs to be done: https://help.mypurecloud.com/articles/authorize-an-oauth-client/


    system | 2019-10-02 11:18:44 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 5929