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  • 1.  Whats the latest word on when video will become and available Channel with PureCloud ?

    Posted 02-20-2019 12:07
    No replies, thread closed.
    They've mentioned it for years, but will this actually come to light ?
    #DigitalChannels

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    Ramsey
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  • 2.  RE: Whats the latest word on when video will become and available Channel with PureCloud ?

    Posted 03-20-2019 11:36
    No replies, thread closed.
    I do not see it on the current Product Roadmap.

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    George Ganahl CCXP, GCA
    Principal Technology Consultant
    Genesys
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  • 3.  RE: Whats the latest word on when video will become and available Channel with PureCloud ?

    Posted 03-20-2019 11:40
    No replies, thread closed.
    Hi Ramsey,

    Not on PureCloud, but it is available in the AppFoundry through SmartVideo.

    https://appfoundry.genesys.com/#/filter/purecloud/listing/48826464-7b5c-43ad-9a54-7baf1b569555


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    Craig Stevenson
    https://www.linkedin.com/in/craig-stevenson-contact-centre-cx-specialist-b5249996/

    QPC UK
    https://www.linkedin.com/company/qpc/
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