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What's the right authorization type should I use if I want to make a call by API

  • 1.  What's the right authorization type should I use if I want to make a call by API

    Posted 06-05-2025 18:13

    maxw | 2018-06-01 03:57:29 UTC | #1

    Dear Sir/Madam,

    I tried to integrate PureCloud to our portal with PureCloud API to make a call inside our portal. I know I could use Authorization Code Grant. But user thought I might be a little bit complex for them. They login to PureClode portal all the time. But system still ask them input username/password to give the API permission to access PureCloud API resources.

    I tried Client Credentials Grant, it works for other API but does not work for making calls.

    Is there any other authorization type I could use which could make a call but does not need user interaction?

    Thanks.


    tim.smith | 2018-06-01 12:42:48 UTC | #2

    Implicit and Auth Code grant types are for user applications. You can read more about them in the Authorization documentation. Client credentials are only for non-user apps as there is no user context associated with client credentials and therefore cannot perform any user functions.


    system | 2018-07-02 12:49:20 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 2938